Questions hub

Grouped by theme so you can skim. Every cohort also publishes limitations inside its own FAQ accordion.

Enrollment & format

Do I need a formal English certificate to join?

No. We assess comfort with technical reading and speaking in a short intake conversation. Some tracks suit beginners while others expect intermediate comprehension.

Can teams purchase seats together?

Yes. Use the contact form with approximate headcount and timezone spread. We send a scoped proposal without checkout on this site.

What is not included in tuition?

Official exam fees, proprietary software licenses, and legal review of external communications are excluded unless explicitly listed on your invoice.

How often do cohorts start?

Most tracks open every six to eight weeks. Dates shift around Venezuelan holidays; subscribe to the mailing list on the home page for the next intake calendar.

Practice & feedback

How much live speaking happens?

It varies by course—some emphasize daily micro-drills, others biweekly salons. Each syllabus states minutes per week and whether sessions are mandatory.

Will mentors edit my real work documents?

You may redact sensitive identifiers. Mentors comment on structure and tone; they do not certify regulatory compliance.

Can I stay anonymous in reviews?

Yes. We publish mixed formats: full names, first-name-only, industry labels, and anonymous quotes when requested.

Technology & access

Which video tools do you support?

We standardize on browser-based rooms. If your employer blocks a vendor, tell advisors during intake—we usually find an approved alternative.

Are recordings always available?

Live clinics release recordings for a limited window noted in each course. Some exercises intentionally stay live-only to protect participant privacy.

Honest limitation about bandwidth?

Rural connections below 2 Mbps may struggle with simultaneous video and screen share; audio-only mode is supported but reduces some coaching fidelity.